TERMS & CONDITIONS
THE VIRGIN FISH is the trading name of BITSIKA VASILIKI, a company registered in Greece. Our registered address is Ekklisiastikou LikeioU Str, 20300, Loutraki, GREECE. Our VAT number is 120590929, VAT Authority Korinthos, telephone number +30 6944206378, www.thevirginfish.com.
THE VIRGIN FISH’s website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. VIRGIN FISH reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.
PERSONAL DATA
In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).
WEBSITE SECURITY
To help ensure that your shopping experience is safe, simple and secure THE VIRGIN FISH uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.
ORDERS
All orders are shipped out of our distribution center in Athens, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in euros.
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Our quality control check before dispatching an order might also prevent us from shipping a product that does not meet our quality standards, in which case you will be notified accordingly.
THE VIRGIN FISH offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers, in which case the product will be tagged with the label “More Stock Coming Soon”. In this case you have the possibility of making an advance payment for an advance purchase by contacting our customer service. This will ensure that you receive this item in priority once designer stock has been delivered to THE VIRGIN FISH. Your rights regarding an advance purchase are the same as those for any other purchase at THE VIRGIN FISH. Alternatively, you may simply choose to register your email address for notification of arrival of selected items not held in stock. In this case we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand might sell out again by the time you receive our email.
Some of our products might be available upon request only, which means that we will order them from our supplier based on a customer’s specific order. In this case they will be tagged with the label “Pre-Order”. Pre-ordered items are Non-Returnable. This does not affect your statutory rights in case of a defective product.
THE VIRGIN FISH will store a record of your transactions for a minimum of one year.
Cancelling or Changing an Order
For any order cancellation or change of address or payment, you may email info@thevirginfish.com. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.